We are a dedicated team of healthcare professionals including clinicians, scientists, and medical communication specialists. We are committed to providing unbiased and evidence-based medical resources, which gives our customers information to inform patient care.
We answer tens of thousands of questions each year from healthcare professionals, patients, and caregivers. Responding to unsolicited medical information requests through a variety of channels, including phone, postal mail, email, chat, and the web, supports our goal of informing patient care with up-to-date medical information on our medicines.
Our team of experts create and maintain response documents based on the latest scientific data on our medicines. We apply the Gilead Core Values every day by providing the most accurate medical information available.
To strengthen patient care by connecting our customers to up-to-date and accurate medical information.
To empower our customers to make informed decisions by communicating tailored and evidence-based medical information in their preferred method of communication.
Gilead is proud to participate in the Pharma Collaboration for Transparent Medical Information, known as phactMI™. This organization is dedicated to supporting healthcare professionals in their commitment to provide quality patient care. Learn more at phactMI.org.
If you have questions about a product, you can chat live with a Gilead Medical Information Specialist here. This link will open an external page in a new window.
The chat function is currently only available to answer questions about Gilead HIV products.
Our chat service is coming soon. Please utilize other features such as search, call, or inquire to obtain the information you’re requesting.
To get more information about our products, please provide a few details and our team will contact you.
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If you are a patient, please discuss this question and any others you may have about your medical condition, treatment, or medicines with your doctor.
The ability to request a meeting with a Gilead Medical Scientist is coming soon. Please utilize other features such as search, call, or inquire to obtain the information you’re requesting.
To discuss a question with a Gilead Medical Scientist (MSL), tell us a few details and our team will contact you. You will be contacted for a meeting in approximately 7 business days. If your request is time sensitive, please call us or submit an inquiry.
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This site is an online medical resource that provides access to the most current, accurate, and evidence-based information about Gilead products. The information provided is in response to unsolicited requests and is not intended to be promotional or provide medical advice.